At Royelle.Shop, we respect your privacy. This policy explains what information we collect when you shop with us, and how we use it to process and deliver your orders across Kenya, Uganda, and Tanzania.

1. Information We Collect

When you place an order on our website, we collect:

• Your full name
• Your phone number
• Your delivery address
• The product and variant you ordered

2. How We Use Your Information

We use your information solely to process, confirm, and deliver your order. Our team will call you using the phone number provided to confirm your order details — including the product, variant, name, and delivery address — before dispatching it.

3. Information Sharing

We do not sell or rent your personal information to third parties. Your delivery details are shared only with our internal delivery team for the purpose of fulfilling your order.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse.

5. Your Rights

You may contact us at any time to request access to, correction of, or deletion of your personal information held by us.